San

Terms of Service

Effective July 19, 2026 · San by NOVO, operated by Novo LLC (Florida, USA) · social@novo.ws

In plain English

San is software for running a rotating savings circle (a sou-sou / tanda / san) with your people. Your money lives in your own Coinbase-secured wallet and moves directly between members — San never holds it. We charge the host one small flat fee per san and nothing else. A san is an arrangement among its members: pick your people carefully, because San doesn't vet anyone and doesn't guarantee that anyone pays. By creating an account you agree to these terms.

1What San is (and isn't)

San is a software application operated by Novo LLC, a Florida limited liability company ("San," "we," "us"). San helps small groups — friends, family, coworkers, communities — organize a rotating savings circle: everyone contributes the same monthly amount (a cuota), and each turn one member receives the whole pot.

2Who can use San

3Your wallet & self-custody

Your San wallet is an embedded wallet created and secured by Coinbase Developer Platform, tied to your email. Only a session you open (by entering the code Coinbase emails you) can authorize a transaction. San holds no keys and cannot move, freeze, or recover your funds.

4Sans: how they work, who's responsible

A san has 3, 6, or 9 paying members plus a host, a fixed monthly cuota ($10–$500), and one turn per month. The host invites the members, sets the turn order (the host's own turn is always first), collects each month's cuotas in their wallet, and pays the pot to that turn's recipient.

5Fees

San charges two flat, fully-disclosed fees, both taken from the host's own collection — members never pay more than their cuota:

Nothing is charged at creation. Each cuota payment is split by the payer's own wallet in one atomic transaction so the fee goes to San and the rest goes to the host — on the first payment both fees apply, on every payment after only the $1 does. The fees are shown before the host creates the san and labeled in the transaction list afterward. Network (gas) fees on San payments are sponsored — members and hosts pay none.

Because these fees are our only revenue and our fee wallet never touches member money, any refund we ever grant is of our own fee only, at our discretion — San cannot refund, advance, or move pot money, because it never has it.

6Payments are final

USDC transfers on Base are irreversible once confirmed. San verifies san payments against the chain before recording them, but no one — including us and Coinbase — can undo a confirmed transaction. If you use the wallet's send feature to pay an address outside a san, check the address yourself before sending.

7Chat & conduct

Each san has a group chat. We have zero tolerance for abusive, threatening, or unlawful content. You can report or block any user — from their profile or from a chat message — and report any message. We review reports promptly and may remove content, restrict features, or disable accounts. Don't use San to harass anyone or to organize anything illegal.

Blocking is personal and takes effect immediately: once you block someone you no longer see their profile, their sans, or their messages, they don't appear in your searches, and in any running san you share they show only as a "Blocked member." The other person isn't notified, and you can unblock at any time. Blocking hides someone from you; it does not remove them from a san or move any money — a san already under way keeps running, and payments stay a matter between its members.

8Prohibited uses

9Taxes

You are responsible for any taxes that apply to what you receive through a san. San does not provide tax advice or file tax reports for users.

10Third-party services

Your wallet and USDC purchases are provided by Coinbase under Coinbase's own terms and privacy policy; buying USDC happens on Coinbase's hosted checkout with Coinbase's identity verification. Our database and authentication run on Supabase. USDC is issued by Circle. We are not responsible for third-party services, and their availability is outside our control.

11Disclaimers & limits on liability

San is provided "as is," without warranties of any kind, express or implied. To the fullest extent the law allows: we are not liable for members who fail to pay, for losses caused by compromised emails or exported keys, for blockchain or third-party outages, or for indirect, incidental, or consequential damages; and our total liability for any claim is capped at the fees you paid us in the twelve months before the claim. Some states don't allow certain limits, so parts of this may not apply to you.

12Disputes: arbitration & class waiver

These terms are governed by the laws of Florida, USA. Before anything formal, email us — most issues resolve in a conversation. Otherwise, you and Novo LLC agree to resolve disputes by binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules, and both sides waive class actions and jury trials. Either side may instead use small-claims court for claims that qualify. You can opt out of arbitration by emailing social@novo.ws within 30 days of creating your account. Anything not subject to arbitration belongs exclusively to the state or federal courts of Florida.

13Termination

You can delete your account any time in the app (see the Privacy Policy for exactly what that does). We may suspend or terminate accounts that violate these terms or the law. Your wallet and its funds are yours through Coinbase either way — termination of San never touches them.

14Changes to these terms

If we change these terms materially, we'll update the effective date above and tell you in the app before the changes apply to you. Continuing to use San after that means you accept the new terms.

15Contact

Novo LLC · Florida, USA · social@novo.ws